If we didn’t cover your question below, then feel free to ask us directly at firstname.lastname@example.org. For updated information regarding our Covid-19 policy and vaccination requirements, please visit our Covid-19 Policy page.
Do I have to sign up for a class or can I just show up?
In order to take a class at Workshop, you will need to buy a ticket to that class via our website. Just look at the class information and you will see how to buy a ticket. Works in the same manner as buying a concert ticket or movie ticket.
Can I cancel my spot and get a refund for a class?
WorkshopSF offers a 72-hour cancellation policy and will refund 100% of your class fee or re-book you to another class if done before that time frame. You must request to move to another class or cancel your spot at least 72 hours prior to class time. There are no exceptions. You are always welcome to gift your class to a friend if you cannot make it!
Email us at email@example.com to request a cancellation or transfer to another class.
We are located near the intersection of Haight Street and Central Ave. Parking can be difficult as we are in a residential area, so please allow yourself extra time to park. There is usually street parking on Haight Street or a couple blocks north on Oak Street.
What happens if I’m late for class?
Usually our teachers allow a 5-10 minute grace period to allow for parking, slow public transportation, runaway cats, etc. However, if you’re significantly late (20+ minutes), we cannot guarantee you will be allowed into the class. Unfortunately, it slows down the entire class to catch someone up to speed and is unfair to all of the students who made it on time. If you are denied attendance to class due to tardiness, we cannot guarantee a refund or reschedule.
How do I use a gift certificate to pay for a class?
If you want to use a gift certificate to pay for a class, then simply email your PDF gift certificate to us at firstname.lastname@example.org and let us know the name of the class, the date, and the time, and we’ll get you signed up.
If the class you want costs more than the value of the gift certificate, we will simply send you a Paypal money request for the difference.
How do I purchase a Workshop gift certificate?
Click here for all the info on getting gift certificates from Workshop!
Is there an age limit for students at Workshop?
Workshop is geared towards offering classes for adults. While we may, from time to time, accept students ages 18-20, the bulk of our class offerings are geared towards adults aged 21 and over.
Can I bring my child to a class that I have signed up for?
Please do not bring your children to class with you. In addition to Workshop gearing classes towards adults, there are also class size constraints that may be exceeded if extra students are allowed into the class. And, since we are an adult facility, we don’t want to make others who do not wish to be around children made to feel uncomfortable. Call a baby sitter.
Can I bring my dog or pet to a class that I have signed up for?
No, unless it is a service animal. Again, we don’t want to make others who may not wish to be around pets made to feel uncomfortable.
How do I teach a class at Workshop?
We’re always looking for talented teachers who can share their expertise and teach fun, informative classes. If you have an idea for a class, email us at email@example.com with your idea and your contact information. Feel free to send along images, websites, and any applicable teaching experience.
Do you offer classes again and when do you list them?
Most classes are regular classes that occur monthly or every few weeks. There are some classes that are only offered quarterly. Sewing bootcamps and watercolor painting are offered at least once a month, and sometimes twice. Due to our limited size, classes tend to sell out quickly. So, if you see a class you like, then sign up!! But, if a class IS sold out, don’t despair – we probably have another session scheduled for the following month. Most classes are posted about 2-3 months in advance. We announce new class postings via our bi-monthly newsletter and Insta feed.
Can I add my name to a waitlist for a sold out class?
Absolutely. If a class is sold out, there will be a button on the Etix page that allows you to add your email address to a waitlist. If classes become available, you will receive an email from us. We also post last minute class openings on our Insta feed.